#customerservice

I've been a client for 15 years, since I met these folks at a landscape company I worked for, where...

www.millerwelldrilling.com

Web Design, Social Media, Email Marketing
5
2016-10-31T14:44:42-04:00

www.millerwelldrilling.com

I've been a client for 15 years, since I met these folks at a landscape company I worked for, where they built a beautiful and extremely forward-thinking site. Since then, CSI has built and managed 2 other company sites for me and my teams. We are currently in a complete redesign on one of them- the developer quit supporting the template and CSI stepped up and did a redesign at NO CHARGE! #customerservice.

Alvin only does his best!

Alivn and I worked together at Utilipro, Alliance Data and Vertex Business Services. Alvin was very knowledgeable in his subject...

Mary Whaley
Senior Business Analyst at Vertex Business Services

Web Design, Social Media, Email Marketing
5
2016-10-31T14:46:25-04:00

Mary Whaley
Senior Business Analyst at Vertex Business Services

Alivn and I worked together at Utilipro, Alliance Data and Vertex Business Services. Alvin was very knowledgeable in his subject and performed and completed his tasks with ease. He is committed to his profession and believes that his work is a reflection of himself, so he only does his best. Alvin was always a pleasure to work with, positive, upbeat and cheerful, no matter what the situation. It was an honor to be his colleague.

Excellent Customer Service

Alvin provided excellent customer service to myself and my departments by supporting our hardware and software needs. He was attentive,...

Becky Hardesty
Project Manager/Sr. Business Consultant at Itron

Web Design, Social Media, Email Marketing
5
2016-10-31T14:47:48-04:00

Becky Hardesty
Project Manager/Sr. Business Consultant at Itron

Alvin provided excellent customer service to myself and my departments by supporting our hardware and software needs. He was attentive, detail oriented, and aware of the fact that delays on his side directly affected our ability to serve our clients. His work was efficient and accurate,his management of issues commendable, and communications with internal co-workers was timely and effective. I would definitely hire Alvin to be part of my team again.

Alvin is a doer and gets the job done

Alvin was/is considered a SME in his field. Alvin is a doer and gets the job done indivdually or a...

Lee Canady
Call Center Engineer at Verizon Business

Web Design, Social Media, Email Marketing
5
2016-10-31T15:33:36-04:00

Lee Canady
Call Center Engineer at Verizon Business

Alvin was/is considered a SME in his field. Alvin is a doer and gets the job done indivdually or a as a team. He is a great team player as with Alliance Data, he was the Data/PC SME however; assisted with the telephony as needed until taking on that responsibility fully. Alvin is a well-rounded, hard worker.

Carol took my website from mediocre to beautiful

I would like to recommend Carol Dunlop for any web design business you may need. She took my website from...

Kimberly Purcell
Artist/Owner
Creative Canvas, LLC

Web Design, Social Media, Email Marketing
5
2016-10-31T16:12:49-04:00

Kimberly Purcell
Artist/Owner
Creative Canvas, LLC

I would like to recommend Carol Dunlop for any web design business you may need. She took my website from mediocre at best to a fully functioning, much easier to use beautiful site. She listened to me, provided useful feedback and went to great lengths to make sure my website functioned just the way I wanted it to! There were several special requirements I was looking for and Carol was able to meet all of those and more. I have received many compliments on my new website design and have shown an increase in business due to this improvement as well. I highly recommend Carol and feel certain that you will benefit from her services.
5
5
Web Design, Social Media, Email Marketing

Time for Social Media?

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Who has time for social media or really social anything? Aren’t we all just trying to make some money? Alas, social media is the “Holy Grail” right now and not making time to actually use it and contribute to it correctly can mean sudden death to some business owners.

It would seem the easiest thing in the world, to sit and type, write posts and responses and spew out numerous quotes and links to your projects, right? But spewing links and quotes doesn’t quite translate into dollars does it? Social media and the success that can follow by doing it correctly is really about building relationships. And relationship-building takes time AND who has any of that to spare nowadays? The answer, successful business owners who make relationship-building a priority.

Personally, I concentrate on the Big 3 of social media; Facebook, Twitter and LinkedIn. I am also a member of a couple Ning sites, but that’s really about it. I can’t do them all well, so I decided to limit my signups. Now, there are plenty others, but with having 3 blogs, 2 websites and off-line marketing duties, I figured this would be the right path for me to take.

People ask me how I do it and I tell them, I just do. It’s the truth, but I also have a plan. Now whether or not I stick to it 100% is the question! But, I do have one to fall back on.

While my husband/business partner was recouping from his stroke, I would wait for him in the Waiting Room. His therapy sessions usually lasted an hour, 3 times per week. I got into the habit of either writing articles or connecting with people in my social media circles while I was waiting.

At first, it was just a way to pass the time, but then I began to really see the benefit and started to reap some rewards. I started acquiring new friends and followers and really having conversations with different users. It was actually fun and enjoyable. I’ve used social media for a few years now, so I wasn’t new to it, but like other things that happen in life and business, it was really slipping on the To-Do List. But, I think that was because I really viewed it as work, not as an enjoyable activity.

So, as I started to look at the whole posting-following-relating process, it really became effortless, mostly. Now, that my husband’s therapy is ending, I find myself wanting to go onto those sites and connect with people and don’t feel that I “have to” in order for my business to run.

So, yes, I have time for social media. I make the time, not only because it’s what my business needs, it’s what I need…To be connected to other like-minded business people who are trying to find their way in this world of social media.

Question: How do you carve out the time for social media, or do you?

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