Case Study: Solving Critical Bandwidth Issues for Long-Term Client

I like the one-on-one and the feed back that CSI gave me to get started. I had no idea as to how to begin my web page project. Thanks to CSI, I now have a web presence.

When asked what he would tell referrals about how he felt about working with CSI, Mr. Trego replied, " I would tell them that working with (CSI) is the only way to go because they are personable and reliable. (CSI) can be counted on to exceed the expectations of their customers.

Carol has been attending to Mom-Talent's website for several years. She is prompt, knowledgeable and easy to work with. She provides superior services at prices that are affordable.

Here are things I like about working with CSI:

• They are prompt in your appointments, emails, and replies.
• They also clarify with the customer before doing work.
• They communicate with the customer throughout the process to make sure everything is still understood.
• Their billing is pretty thorough too.
• And, their work is good.
• There were few to no calls regarding mistake/ miscommunication here and there. If there was it was handled immediately.

While in the process of creating a social media marketing strategy for by start-up business I had the great pleasure to work with Carol Dunlop. It was an excellent experience in every way. Carol is very patient in working with social media novices such as myself. She explains opportunities, and how to maximize those opportunities, in easy to understand terms and provides hands-on guidance with each project and assignment. I would highly recommend Carol for work related to social media and web design. She is excellent.

I would like to recommend Carol Dunlop for any web design business you may need. She took my website from mediocre at best to a fully functioning, much easier to use beautiful site. She listened to me, provided useful feedback and went to great lengths to make sure my website functioned just the way I wanted it to! There were several special requirements I was looking for and Carol was able to meet all of those and more. I have received many compliments on my new website design and have shown an increase in business due to this improvement as well. I highly recommend Carol and feel certain that you will benefit from her services.

I had the pleasure of working with Alvin for 4.5 years. From the moment I met Alvin, I was impressed with his professionalism and knowledge. He is a great team leader and a team player. I could always count on Alvin to fix a computer problem the first time or offer an alternative solution. Alvin's talent, dedication, and knowledge of his work are reflected in the excellent quality of the finish product. His leadership skills and ability to get along with his peers makes it a pleasure to work with him.

Alvin was/is considered a SME in his field. Alvin is a doer and gets the job done indivdually or a as a team. He is a great team player as with Alliance Data, he was the Data/PC SME however; assisted with the telephony as needed until taking on that responsibility fully. Alvin is a well-rounded, hard worker.

Alvin provided excellent customer service to myself and my departments by supporting our hardware and software needs. He was attentive, detail oriented, and aware of the fact that delays on his side directly affected our ability to serve our clients. His work was efficient and accurate,his management of issues commendable, and communications with internal co-workers was timely and effective. I would definitely hire Alvin to be part of my team again.

Alivn and I worked together at Utilipro, Alliance Data and Vertex Business Services. Alvin was very knowledgeable in his subject and performed and completed his tasks with ease. He is committed to his profession and believes that his work is a reflection of himself, so he only does his best. Alvin was always a pleasure to work with, positive, upbeat and cheerful, no matter what the situation. It was an honor to be his colleague.

I've been a client for 15 years, since I met these folks at a landscape company I worked for, where they built a beautiful and extremely forward-thinking site. Since then, CSI has built and managed 2 other company sites for me and my teams. We are currently in a complete redesign on one of them- the developer quit supporting the template and CSI stepped up and did a redesign at NO CHARGE! #customerservice.

We have been clients of Creative Services International, Inc. for many years. Carol is an awesome person to work with. She designed our website several years ago and has recently transformed it into a site we are extremely proud of. It is easy to maneuver through, colorful and up to date.She goes over and above our expectations. She also manages our Facebook page and is doing an extraordinary job there too. Would suggest for any website needs contact CSI,Inc. some of her ideas are just over the top!!!!!!

Carol jumped in and helped me get my website and Facebook page set up quickly and without taking a lot of my time. That was so helpful when I was overwhelmed with getting social media integrated for my book. Thanks, Carol, for your responsiveness and for getting my Facebook page up and running. It was so nice that I had you in my corner and didn’t have to waste my time “figuring it out!” Author, The Graduate’s Guide™ to Money and Building a Business, Building a Life

Carol Dunlop has been a tremendous help when it comes to marketing for my CrossFit gym. She helped set up and connect all of my social media avenues. She has come up with great ideas from holiday events to fundraising to media options to set our gym apart. I believe investing in Carol's services for your business will be one of the biggest payoffs you will see!

Working with Carol Dunlop of CSI Corporation for the past few months has introduced me to new social media platforms. I was very familiar with Facebook and Twitter but wasn't using Pinterest and had recently switched to using Mailchimp to send newsletters. Carol was able to setup Pinterest and Mailchimp and merged them with all of my social media platforms making them easier to manage. She was also able to answer all of my questions even those dealing with my website and made recommendations for improvements. Thanks Carol for all of your hard work.

I hired Carol Dunlop to design my website because I had no idea about what was needed. Carol really listened to and answered every question I had. She was patient and gave me suggestions that I would never have considered. Carol is truly an expert in the website design and social media arenas. I am also grateful to both Carol and Alvin for going above and beyond to repair my website when it was hacked while under Go Daddy's hosting. Go Daddy left me out in the cold but they stepped in, found how deep the hack was and brought my site back as good as new with new protocols in place. Needless to say, I dropped Go Daddy and now use CSI Corp for my website hosting. I highly recommend hiring CSI Corporation for any website or online business concerns you have. They deliver on their promises!

Finding the right person to support my dream projects hasn't always been easy. That is -- until I connected with the Online WOW! Strategist, Carol Dunlop. Carol is knowledgeable about her craft and truthful about what can be accomplished within proposed time frames. She is a beast at bringing my vision to life while setting up the right tools to ensure my online success. The project Carol just completed for my live event is absolutely AWESOME! I look forward to our next project. It's because I know without a doubt that NO ONE can translate my vision into reality like Carol. She is truly my Online WOW! Strategist. I highly recommend Carol not just as a web designer but as a consummate professional with the ability to support you in achieving all of your online goals.